Server Outage on 15 Nov 2025 10:22:14 (UTC+00:00)
Monitoring on 24 Nov 2025 07:06:24 (UTC+00:00)
All services are back online. We're continuing to monitor things to make sure the hardware changes fully resolve the underlying issues we had been experiencing
All services are back online. We're continuing to monitor things to make sure the hardware changes fully resolve the underlying issues we had been experiencing
Update on 23 Nov 2025 23:50:21 (UTC+00:00)
Hardware has been replaced and recovery is now in full swing. Services will begin coming back up within the next hour.
Hardware has been replaced and recovery is now in full swing. Services will begin coming back up within the next hour.
In progress on 22 Nov 2025 09:42:47 (UTC+00:00)
The primary storage pool is still experiencing problems with some potential other hardware issues. Currently working with our datacenter to find a solution
The primary storage pool is still experiencing problems with some potential other hardware issues. Currently working with our datacenter to find a solution
Update on 22 Nov 2025 07:20:25 (UTC+00:00)
Resolving some lingering issues on the server after implementing the prior fixes. Recovery is taking a bit longer than expected and all services are currently offline.
Resolving some lingering issues on the server after implementing the prior fixes. Recovery is taking a bit longer than expected and all services are currently offline.
Monitoring on 17 Nov 2025 19:19:17 (UTC+00:00)
The issue was resolved at 6:07PM CT, we are continuing to monitor the situation
The issue was resolved at 6:07PM CT, we are continuing to monitor the situation
Investigating on 15 Nov 2025 10:22:14 (UTC+00:00)
We are attempting to restore our web services, the game servers will take more time to restore. More time is needed to investigate the core issue
We are attempting to restore our web services, the game servers will take more time to restore. More time is needed to investigate the core issue